1.Privacy Notice:

HMRI recognises the importance of your privacy and will treat your personal information in accordance with the HMRI Privacy Policy.

Personal information is collected by us to communicate in relation to activities, fundraising and support of HMRI and to process donations and issue tax receipts.

For these purposes your information may be shared with trusted third parties and our service providers (such as mailing houses, data management providers and banks) either in Australia or overseas. Our full Privacy Policy is available at www.hmri.org.au/policies.

Opting out: If you do not wish for us to disclose your details to another charity, please either: call 1300 993 822 and press 1.

2. Corporate Giving Program Direct Debit Request Service Agreement 

Please read this carefully as it outlines our Corporate Giving Program service commitment in respect to the Direct Debit Request arrangements made between HMRI (Hunter Medical Research Institute), ABN 27 081 436 919, User ID 436887) and you, our donor.  

 It sets out our commitment to you, your responsibilities to us, together with where you should go for assistance.  

 The Hunter Medical Research Institute will: 

• Keep your information confidential, except where permitted by law or required for conducting direct debits with your financial institution and for a related query, dispute or claim. 
• Confirm the details of the direct debit arrangement prior to the first drawing and advise the commencement date for the first drawing. 
• Debit your nominated financial institution or company credit card account on the 15th of each month or next business day (if the 15th is not a business day). 
• Give you at least 14 days’ notice before we change the terms of the Direct Debit Request Service Agreement. 

• Issue you with a tax-deductible receipt for your donations at the end of each financial year. Donations of $2 or more are tax deductible. 

It is your responsibility to: 

• Ensure your nominated account/card can accept direct debit as it is not available on every account/card.  If unsure, ask your financial institution. 
• Ensure there are sufficient funds available in the nominated account/card to meet each debit on the due date. If the transaction is returned unpaid, we will contact you seeking your instructions.  

• Should there be insufficient funds in your account/card, you are responsible for any fees that are incurred against your account by your financial institution. Please be aware that any dishonour fees payable by HMRI may be added to your next month’s debit. 
• Notify us in writing to [email protected]  at least 5 days prior to the 15^th of the month, if the nominated account/card is transferred or closed, the account/card details change or if you would like to defer,  change or cancel the Direct Debit/card payments. 
• Contact us on (02) 4042 1000 if you believe there has been an error in debiting your account/card and confirm in writing to [email protected] as soon as possible to ensure it is resolved.